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PokerStars Rewards Program Terms and Conditions (“PokerStars Rewards Program Terms”)

Your participation in the PokerStars Rewards program, as provided by The Stars Group, shall be deemed to constitute your full acceptance of the PokerStars Rewards Program Terms.

1. Participation in the PokerStars Rewards program is subject to these PokerStars Rewards Program Terms as set out hereunder. We reserve the right to modify, add to or amend these PokerStars Rewards Program Terms at all times, and your continued participation in the program shall serve as your acceptance of and acknowledgement that you will be bound by these PokerStars Rewards Program Terms. You are encouraged to review these PokerStars Rewards Program Terms and the other PokerStars Rewards pages on a regular basis to keep up to date with its provisions and amendments.
2. Membership of the PokerStars Rewards program is free and available to individuals residing in countries where such membership is allowed. Participation in some countries may be prohibited by local law.
3. Players will not start earning reward points or winning rewards until they have opted into the PokerStars Rewards program via the Start button in the software – found in the main lobby or within the ‘My Rewards’ menu.
4. The PokerStars Rewards program offers our loyal customers different rewards based on their play.
5. Rewards may not be transferred, bartered, sold or traded in any way. Rewards can only be won, and reward points can only be accumulated, via real money play. When a reward point target is reached, players will win randomized rewards in exchange for those points, as detailed above. Rewards may include cash, game credit or StarsCoin (our virtual loyalty token that can only be exchanged for certain goods via the Rewards Store).
6. Some rewards won via the PokerStars Rewards program may be subject to play-through requirements.
7. By taking part in the PokerStars Rewards program, you acknowledge that we may refer to your username in the event that you win a significant prize. However, we will only use your name, image and likeness for publicity and marketing purposes if you receive a reward with a value greater than $9,999, and we have your written consent. Equally, we will seek your consent if we wish for you to perform interviews (without compensation) with selected press agencies as we may choose, in relation to your win.
8. Any abuse of the PokerStars Rewards program (whether by collusion, cheating, fraud or other forms of impropriety) or failure to follow the PokerStars Rewards Program Terms may result in the termination of your membership and forfeiture or claw back of all accrued rewards and reward points.
9. Any betting activity which is carried out fraudulently or in attempt to receive rewards without real money play will result in the forfeiture or claw back of associated rewards. Our General Terms of Ontario also applies to the PokerStars Rewards program.
10. We reserve the right to claw back or reverse any award of rewards to any player where the determination to grant that player a reward or the level of reward credited to the player is as a result of manifest error, fraud, technical failure or other unforeseen circumstances.
11. PokerStars Rewards program membership and benefits are provided at our sole discretion and we reserve the right to terminate and/or amend the PokerStars Rewards program (together with its benefits) at any time.
12. Decisions of staff and management about any aspect of the PokerStars Rewards program will be final and not open to review or appeal.
13. Chests will expire after 30 days if unopened, and expired Chests cannot be retrieved.
14. Rewards you receive within Chests can also expire – check your rewards under ‘My Rewards’ for details of individual expiry dates.

Last amended September 2022.